Good conversations belong together.
Keep client emails and business conversations in a shared inbox, with the context of the people and bookings behind them.
A shared inbox.
Parker family
Fictional conversation · not connected to email
One less tool to piece together.
One more part of the day, connected.
A little more context.
A lot less back-and-forth.
Bring the question, the client, and the next visit into the same conversation.
Know what they are asking about.
Keep the current booking close, so a simple schedule question stays a simple conversation.
Keep a clear owner.
Make it easier to see who is handling a client’s message and what still needs attention.
A shared view. A clear owner.
One conversation. A clear next step.
Explore a shared-inbox workflow: choose an owner, change the view, and prepare a sample reply.
A question, with the context attached.
Parker family · fictional conversation
The message makes sense
when the context is there.
A connected workflow, built around the way your business works.
Connect the conversation
Receive client communication in your business inbox.
See the context
Review the relevant customer and booking information.
Keep the relationship moving
Respond with the right next step and keep a shared record.
Keep the next step connected.
The details, made clearer.
A little context before your next step.
Talk about your businessCan I try replying without sending an email?
Yes. Type a sample reply in the shared inbox. It appears locally in the thread and is not delivered.
Does switching conversations leave this page?
No. The client threads switch inside the preview so the surrounding page and context stay in place.
Are all the illustrated channels already available?
Client email and team-only internal notes are both part of the shared inbox today. Thread assignment and who can see a conversation follow the roles you set in Staff Management.
For the business you
put your heart into.
Bring the business side together. Make more space for care.