BlogNotes on running
Notes on running
a great business.
Practical writing for owners of babysitting, nanny, pet-sitting, dog-walking, and other family-service businesses — operations, growth, and the craft of running the day well.
Five ways to cut no-shows without nagging your customers
No-shows quietly drain a family-service business. Here's how the right reminders, deposits, and confirmations bring them down — without making customers feel policed.
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Your website should take bookings while you sleep
A brochure site tells people you exist. A booking-ready site turns a late-night visitor into a confirmed appointment. Here's the difference that matters.
Read the postPricing your services with confidence
Underpricing is the most common mistake small service businesses make. A simple framework for setting rates you can stand behind.
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